Privacy Policy
FlyWithBudget (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website https://flywithbudget.com (the “Site”) or use our services, including visa consultation, flight booking, hotel booking, Umrah packages, tours, cruises, and other travel-related services. Please read this policy carefully to understand how we handle your personal information.
Information We Collect:
We may collect various types of information from you when you use our services or visit our website. This includes:
Personal Information
Booking Information:
When you book a flight, hotel, or other travel services, we collect your full name, contact details (such as phone number, email address), payment details (including credit/debit card numbers), passport number, nationality, and travel itinerary.
Visa Consultation: We collect your personal information, including passport details, travel history, and any relevant documentation required for visa application.
Account Information: When you create an account on our website, we collect your name, email address, and account credentials.
Communications: We collect any information you provide when you communicate with us via email, contact forms, or customer service requests.
Newsletter Subscriptions: If you sign up for our newsletters, we collect your name and email address.
Automatically Collected Information
Cookies and Tracking Technologies:
We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your browsing activities, including your IP address, browser type, device identifiers, operating system, and interactions with our website. For more information on our use of cookies, see the “Cookies and Tracking” section below.
Location Data:
With your consent, we may collect your location data through GPS or other location-tracking technologies to offer localized services and improve your experience.
Third-Party Information
We may also collect information about you from third parties, such as airlines, visa agencies, hotels, and business partners that assist in providing travel services. This information may include booking history, travel preferences, and visa requirements.
How We Use Personal Information
We use your personal information for the following purposes:
To Process and Fulfill Your Booking
We collect your personal information to complete and process your flight, hotel, or visa booking, and to facilitate related services (e.g., issuing tickets, making hotel reservations, etc.). We use passport details and other identification information solely for travel and visa purposes.
To Provide Customer Support
We may use your information to respond to your inquiries, process changes or cancellations in bookings, and assist with any travel-related issues.
To Send Administrative Communications
We may send you important information regarding your bookings, account status, updates to our terms and policies, or other service-related communications.
To Send Promotional Communications
With your consent, we may use your contact information to send newsletters, special offers, and promotions related to our services, including tailored travel recommendations. You may opt-out of these communications at any time.
To Conduct Business Operations
Your information helps us monitor usage trends, conduct data analysis, manage fraud prevention, maintain security, and improve or develop new services.
To Enable Social Sharing and Interaction
If you connect your social media account to our services, we may collect and use your social media profile data, such as your name, username, and profile picture, to enable social sharing features. You can disconnect this service at any time.
To Comply with Legal Obligations
We may disclose personal information as we believe necessary to comply with applicable laws, regulations, legal processes, and government requests, including customs and border protection authorities.
For Internal Business Purposes
We may aggregate and anonymize personal information for internal analysis, reporting, and business operations, such as audits, fraud detection, and product development.
How Personal Information May Be Disclosed
Your personal information may be disclosed in the following circumstances:
To Service Providers
We share your information with third-party service providers who assist us in providing services such as flight bookings, hotel reservations, visa processing, payment processing, customer support, email delivery, and technical services. These providers are bound by confidentiality obligations and only use your information for the agreed-upon services.
To Travel Suppliers
Your personal information is shared with airlines, hotels, car rental companies, and other travel service providers to fulfill your travel arrangements. This may include sharing passport details and travel preferences.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction, subject to the terms of this Privacy Policy.
Legal and Regulatory Disclosures
We may disclose your personal information if required by law, to protect our legal rights, prevent fraud, or comply with government authorities or law enforcement requests.
With Your Consent
We may share your personal information with third parties when you provide consent or when necessary to fulfill your requests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, log information, and track user behavior. You can control your cookie preferences through your browser settings.
Types of Cookies We Use
Essential Cookies: These are necessary for the website to function and cannot be switched off.
Performance Cookies: These cookies collect information on how you use our website, such as the pages visited and errors encountered.
Targeting Cookies: These cookies are used to serve you relevant ads and track the performance of our marketing campaigns.
Managing Cookies
You can manage or disable cookies in your browser settings, but please note that this may affect the functionality of the website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is entirely secure. If you suspect a data breach, please contact us immediately using the information below.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely dispose of it.
Your Data Rights
Depending on your location, you may have the following rights concerning your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the instructions in each email or contacting us directly.
To exercise any of these rights, please contact us at info@flywithbudget.com.
Use of the Services by Minors
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal information from a minor, we will promptly delete such information.
Cross-Border Data Transfers
If you are accessing our services from outside Pakistan, please note that your personal information will be transferred to and processed in Pakistan. By using our services, you consent to this transfer, storage, and processing of your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the website after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
Phone: +971 508 078 758
Phone: +92 324 145 5755
Email: info@flywithbudget.com
Address: Office No: 301-257, 3rd floor Al Suq Al Kabeer, MASHREQ, Bur Dubai
Address: A12, 13-B Gulshan-e-Iqbal Main University Road, Karachi City, Sindh, Pakistan